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Frequently Asked Questions (FAQs)
1. What products does SEYMOUR MODE LTD offer?
SEYMOUR MODE LTD specializes in men’s ready-to-wear apparel. Our collections include sweaters, jackets, T-shirts, trousers, and sweatshirts, designed for everyday wear with an emphasis on comfort, durability, and clean, modern styling.
2. What materials are used in your garments?
Our products are primarily made from cotton, polyester, and blended synthetic fibers. These materials are selected for their breathability, resilience, and ease of care. Fabric composition details are provided on individual product pages.
3. Where is SEYMOUR MODE LTD based?
SEYMOUR MODE LTD is a United Kingdom–registered company. Our official registered address is:
Apartment 4, Richard Apartments
1 Oakum Square
London
United Kingdom
E11 4FU
We operate our online store globally through seymourmode.com.
4. How do I place an order?
Orders can be placed directly through our website. Once payment is successfully processed, you will receive an order confirmation email with your purchase details.
5. What payment methods do you accept?
We accept secure online payment methods available at checkout, including major credit and debit cards and PayPal. All payments are processed through encrypted third-party payment gateways.
6. Do you offer international shipping?
Yes, we offer international shipping to selected destinations. Shipping availability, delivery estimates, and costs are displayed during checkout based on your location.
7. How long does delivery take?
Delivery timeframes vary depending on destination, shipping method, and external factors such as customs processing. Estimated delivery times are shown at checkout and in the order confirmation email.
8. Can I track my order?
Once your order has been dispatched, tracking information will be sent to your email address where available. This allows you to monitor the status of your shipment.
9. What is your return and exchange policy?
We offer a clear return and exchange policy to ensure transparency. Eligibility requirements, procedures, and timeframes are detailed on our Return & Exchange Policy page. We recommend reviewing this policy before purchasing.
10. How can I contact customer support?
For assistance with orders, products, or general inquiries, please contact us via:
Email: payment@seymourmode.cc
Phone: +44 7460 985783
Our customer service team aims to respond in a timely and professional manner during standard business hours.
11. Is my personal information secure?
Yes. We are committed to protecting customer privacy and handling personal information in accordance with applicable data protection regulations. Please refer to our Privacy Policy for more details.
12. Do you work with third-party sellers?
No. All products sold on seymourmode.com are offered directly by SEYMOUR MODE LTD. We do not authorize third-party sellers to represent or sell on our behalf unless explicitly stated.
13. How do I ensure I am communicating with SEYMOUR MODE LTD?
Official communication is conducted only through the contact details listed on our website. We advise customers to avoid engaging with unofficial or unauthorized sources.
