Privacy Policy

Effective Date: January 2026

SEYMOUR MODE LTD (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information in compliance with applicable data protection laws, including the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

This Privacy Policy explains how we collect, use, store, and share your information when you visit our website seymourmode.com or purchase our products.

---

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

• Name, billing and shipping address, email address, phone number, and payment information.

b. Account Information:

• Login credentials, order history, and customer preferences if you create an account.

c. Technical Information:

• IP address, browser type, operating system, device information, and website usage data through cookies or analytics tools.

d. Communication Information:

• Correspondence with our customer service team via email, phone, or live chat.

---

2. How We Use Your Information

Your information is used for the following purposes:

• To process and fulfill orders, including payment processing, shipping, and returns.

• To provide customer support and respond to inquiries.

• To improve website functionality, product offerings, and marketing communications (only if you consent).

• To comply with legal obligations, prevent fraud, and ensure security.

---

3. Legal Basis for Processing (GDPR)

We process personal data based on one or more of the following legal grounds:

• Performance of a contract (e.g., processing your order).

• Compliance with legal obligations.

• Legitimate interests (e.g., website security, fraud prevention, service improvements).

• Consent, where applicable (e.g., marketing communications).

---

4. Sharing Your Information

We do not sell your personal information. We may share information with:

• Service providers: Payment processors, shipping companies, IT service providers, and cloud hosting services.

• Legal authorities: When required by law, regulation, or legal process.

• Business transfers: In the event of a merger, acquisition, or sale of assets.

All third-party service providers are required to maintain confidentiality and comply with data protection laws.

---

5. Cookies and Tracking

We use cookies and similar technologies to enhance website functionality and improve user experience. Cookies may be used for:

• Website navigation and performance optimization.

• Analyzing website usage and traffic patterns.

• Marketing and advertising purposes (with consent where required).

You can manage or disable cookies through your browser settings, though some website functions may be affected.

---

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described above or as required by law. After this period, data is securely deleted or anonymized.

---

7. Your Rights (GDPR)

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data.

• Rectification: Correct inaccurate or incomplete data.

• Erasure: Request deletion of your personal data.

• Restriction: Limit the processing of your data.

• Data Portability: Receive your data in a structured, machine-readable format.

• Objection: Object to processing for marketing purposes.

To exercise your rights, contact us at payment@seymourmode.cc. We will respond within statutory timeframes.

---

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, or destruction. Payment information is encrypted and processed only through secure third-party payment gateways.

---

9. International Transfers

If your personal data is transferred outside the UK, we ensure that adequate safeguards are in place to protect your information in accordance with GDPR requirements.

---

10. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

---

11. Updates to this Privacy Policy

SEYMOUR MODE LTD may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of the revised policy.

---

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your data protection rights, contact us:

Email: payment@seymourmode.cc
Phone: +44 7460 985783
Address: Apartment 4, Richard Apartments, 1 Oakum Square, London, United Kingdom, E11 4FU